Contact

tl supports you in your mobility experience before, during and after your trip

Customer service

Customer centres

Experienced advisors are at your service. Visit our various customer centres for any inquiries concerning the network or the purchase of transport tickets.

Customer centresOpening hours
Flon
Place de l’Europe 5b
1003 Lausanne


How to get there
Mo: 7:00 – 19:00
Tues – Fri: 8:00 – 18:00
Sat: 10:00 – 16:00
Sun: Closed

EPFL
Maison de la mobilité
Avenue Piccard
1015 Lausanne

How to get there
Mo – Fri: 9:00 – 13:00 / 13:30 – 16:30
Sat – Sun: Closed
Renens
Rue de Crissier 1
1020 Renens

How to get there
Mo: 7:00 – 19:00
Tue – Fri: 7:30 – 18:00
Tue – Fri: 8:00 – 18:00 (from 03.01.2024)
Sat : 10:00 – 16:00
Sun: Closed
Echallens
Place de la gare 9
1040 Echallens

How to get there
Mo – Fri: 7:30 – 12:00 / 13:30 – 18:00
Sat: 8:00 – 12:30
Sun: Closed

Administrative centre

Administrative centreOpening hours
Perrelet
Chemin du Closel 15
1020 Renens

How to get there
By telephone:
Mon – Fri: 07:30 – 12:15 / 13:00 – 17:00
Sat – Sun : Closed

Point of sale and partner networks

If you would like to renew your Mobilis subscription or buy a prepaid card, go to one of our many partner points of sale. An alternative with extended hours and close to home.